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Administrative Associate IV

Requisition ID:


Business Unit:



Meriden, CT

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Job Schedule: Full Time
Standard Hours: 40
Job Shift: Shift 1
Shift Details:

Work where every moment matters.

Every day, over 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.

Rushford Center, one of Connecticut’s leading providers of addiction and mental health services, is nationally recognized for delivering outstanding prevention, treatment and recovery programs. We offer a wide range of programs including Acute Care and Evaluation, Residential Addiction Treatment, Individual, Group & Family Therapy, Intensive Outpatient programs and Community Support Programs. Through the passion of our specialists, we continue to treat every patient with care, compassion and respect, while providing affordable and accessible services.

Job Summary

Performs multi-dimensional complex administrative tasks that require self-direction, creativity, and independent and discretionary judgment to meet the needs of the manager.

Job Responsibilities

  1. Provide efficient, accurate, and timely administrative support to contribute to the success of the area.  
  2. Create and prepare reports and correspondence using most advanced PC skills. 
  3. Prepare summaries and analyses of information including the consolidation of input from reporting units. 
  4. Coordinate completion of projects and information gathering activities of reporting areas. 
  5. Vast latitude for independent judgment and action on assigned responsibilities, and to act on behalf of the manager to initiate activities and resolve issues.  
  6. Screen correspondence and visitors, schedule appointments, organize meetings, and make travel arrangements. 
  7. Maintain selected files for manager. 
  8. Participate in activities dealing with sensitive and confidential issues and information involving Human Resources or other issues impacting the organization.
  9. Perform various responsibilities that contribute to the smooth flow of information within the area, and to and from customers and other areas.  Respond to complex inquiries regarding own work.  Initiate proactive and independent research, action, and communications with regard to activities of the manager.  Take action based on independent judgment, understanding the impact across the organization.  Involves others both within and outside the area as needed, or refers to leadership when appropriate.
  10. Complete assigned portion of the work area's processes or projects to contribute to its effective operation.
  11. May perform or coordinate varied and complex processes and determine the most appropriate methods and procedures. 
  12. May facilitate, coordinate, or oversee the work of others in the process(es). 
  13. Requires planning, analysis and judgment to achieve desired outcomes. 
  14. Provide direction and training to others as necessary.  Specific responsibilities are typically similar those included under the Clerical, Administrative, and Communications accountabilities.
  15. Contribute to the success of the work area by coordinating or performing a variety of administrative duties that require the use of office-support technology to accomplish a desired outcome. 
  16. Determines appropriate means and modifies procedures as required. 
  17. Maintains unit files in a complete, accurate, and timely fashion in accordance with the standards of the work area, suggests changes to system to meet changing needs.
  18. Works effectively as a team member within the area and with customers to provide quality service to hospital units through communication, cooperation and collaboration.
  19. Assumes responsibility for self improvement by collaborating with the manager to identify growth opportunities and resources.



  • High school diploma required
  • Three years previous secretarial experience with an additional two years of education beyond High School or two years of high level secretarial experience

As a Hartford HealthCare entity, Rushford provides eligible employees with an extensive benefits package consisting of:

  • Medical and dental benefits
  • 401(k) plan with employer match
  • Generous paid time off with accrual starting on the date of hire, including six paid holidays
  • Additional voluntary benefits as well as employee discount programs           

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

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