Join Our Talent Network

View all jobs

Join our Talent Network
back to results

Director of Transplant Services, Hartford Hospital

Requisition ID:


Business Unit:

Hartford Hospital


Hartford, CT

Are you an HHC Employee? Click here to apply



Job Schedule: Full Time
Standard Hours: 40
Job Shift: Shift 1
Shift Details:

Work where every moment matters.


Every day, almost 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here.  We invite you to become part of Connecticut’s most comprehensive healthcare network.  

Hartford Hospital is one of the largest and most respected teaching hospitals New England. We are a Level 1 Trauma Center that provides cutting edge treatment to its patients. This is made possible by being home to the largest robotic surgery center in the Northeast and the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. When hospitals cannot provide the advanced care, expertise and new treatment options their patients require, they turn to us.



Position Summary:

The Director will provide strategic leadership for the administrative and operational activities of Transplant Service line, which includes the Tissue Lab, Clinical Transplants of hearts, livers and kidneys, Hepatology Services, Immunology Lab, transplant Marketing and Public Relations and the Administrative Services. The Director is responsible for managing the Transplant physician practice composed of transplant surgeons, Nephrologists, Hepatologists and Heart Failure Physicians, with an average of 100+ renal transplants per year, 20+ liver transplants per year and 20+ heart transplants per year. In addition, this position requires on-going development and unification of the nephrologic transplant patient referral network through communication, support and intervention.



Key Accountabilities:


  • Develops, implements and monitors a systematic methodology for the delivery of quality patient care to ensure that JCAHO, UNOS, CMS and other appropriate licensing and standards of quality are met.
  • Develops a budget that appropriately reflects the needs of the departments and monitors financial performance, identifies issues, and implements changes as appropriate. Assures accurate and timely charge submissions.
  • Departments and programs have adequate and appropriate resources to meet goals, assuring that departmental work flows are smooth and efficient, all regulatory requirements are consistently met and service, patient care, and process quality are regularly measured, monitored, and improved.
  • Short and long range planning resulting in program services growth, resource capacity to accommodate growth, increased revenue and greater efficiencies in performance. Creates new concepts and methods of service delivery to meet future needs.
  • Assures coordination of appropriate and timely communication, processes, and practices among organ transplant programs, departments and clinics that provide services and care to these patient populations.
  • Conducts pre and post planning, analysis and strategic forecasting to ensure maximum return on service line investments/purchases. This includes directing or performing the functions of pricing and service design that impacts profitability and/or volume margins.
  • Works closely with organ procurement organizations as a board member representing Hartford Hospital’s interest with LifeChoice and New England Donor Services (NEDS). Insure policies and procedures are in line with our interest through voting privileges and working with other board members.
  • Completes and submits applications for “Centers of Excellence” (RFI’s) designation for solid organ transplantation in concert with the Hartford Hospital payer contracting department and the CFO.
  • Oversee Medicare cost report development, and adherence to policies that govern it in Transplant departments. Insures that all staff and physicians fill out the report monthly.
  • Oversees the management of the service line clinical practice, including the multiple facets of the continuum of care and patient service delivery. This includes the service line clinical practices of surgery, hepatology, nephrology, nursing, social work and dietary.
  • Ensures timely billing of professional/hospital fees and proper reimbursement. Oversee accounts payable to partners that utilize our services, such as Quest diagnostics, radiological and lab services.
  • Contracting with physician groups for services, as well as Organ procurement organizations, and case by case agreements with insurance companies. Works in concert with legal team and customer to develop a fair, equitable, contract for services.
  • Responsible for strategic planning and setting goals with Medical Director of the program, meeting regularly to review and track progress of goals against planned expectations. Oversee Physician Steering Committees to insure goals moving forward.


  • Master’s degree in Science, Business, Nursing, Hospital Administration or related healthcare field is required
  • Five plus years of experience in the transplant industry, with at least three years of experience as an Administrator
  • Excellent communication and interpersonal skills
  • Organizational ability, management and leadership skills
  • Demonstrated clinical knowledge with expertise in renal disease and transplantation
  • Ability to improve quality services and productivity, taking the initiative to continually evaluate one’s work, report problems, suggest solutions, and try new ideas
  • Utilize principles of continuous quality improvement
  • Able to formulate and execute plans and sustain gains with positive results


We take great care of careers.


With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth.  Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.  We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance.  Every moment matters.  And this is your moment.

share this
Recent Jobs Viewed
Recent Job Searches

Hear from our team


We could tell you more, but why not let our team members handle it? Hear what these Hartford HealthCare employees have to say about working here, in their own words.


Search Current Openings