Description
Job Schedule: Full Time
Standard Hours: 40
Job Shift: Shift 1
Shift Details: Work where every
moment matters.
Every day, almost 30,000 Hartford HealthCare colleagues
come to work with one thing in common: Pride in what we do, knowing every
moment matters here. We invite you to become part of Connecticut’s most
comprehensive healthcare network.
The creation of the HHC System Support Office
recognizes the work of a large and growing group of employees whose
responsibilities are continually evolving so that we and our departments now
work on behalf of the system as a whole, rather than a single member
organization.
With the creation of our new umbrella
organization we now have our own identity with a unique payroll, benefits,
performance management system, service recognition programs and other common
practices across the system.
POSITION SUMMARY:
The Grand Central Applications Analyst works to
design, configure & test ADT (Admissions/Discharge/Transfer) and Grand
Central functions, including Bed Planning, Transport, EVS, and Transfer Center.
They support workflow analysis, design and build sessions with Subject Matter
Experts and instructional designers. They work under the direction of the
Application Team Lead The analyst will follow internal CareConnect build,
change control and issue management policies and procedures. They complete in depth and precise
investigation and documentation of operational specifications and application
functionality to deliver on expected outcomes. Attention to detail and customer
focus are critical skills for this position. Successful candidates enjoy
helping others learn and adopt usage of the application. They will work closely
with system vendors, consultants, and technical services of any given affiliate
to ensure product development, implementation, and enhancements meet user
specifications.
Focus areas: Grand Central
KEY ACCOUNTABILITIES:
- Accountable for supporting the scope, schedule, and quality
of project and maintenance work within their respective team/area.
- Collaborates and consults with team lead and manager to
coordinate activities.
- Understands the operational issues within their application
area well enough to represent user needs.
- Analyzes workflow decisions and how they translate into
application configurations to ensure system design reflects decisions.
- Anticipates and provides solutions to complex problems with
the necessary priorities. Presents solution to operational leaders within
respective team/area.
- Assists in the development and documentation of internal
policies and procedures that will be used in conjunction with the application.
- Actively participates on weekly team meetings to discuss team
and project related activities, issues, change, communications, and updates.
- Builds effective relationships with business partners through
all the phases of projects to support completing project's goals.
- Supports all project team members with application and
information systems knowledge.
- Collaborates with vendor resources; plays an active role in
managing the technical build, testing and migration of the system
- Contributes to testing scripts and materials and performs
unit, system, and integrated testing tasks.
- Documents and maintains all required system design and build
documents and configures system accordingly.
- Engages the clinical and business community to ensure their
voices are heard, their needs are met and they are kept informed of project
progress.
- Performs in depth analyses of workflows, data collection,
report details and other technical issues associated with the use of their
respective system.
- Promotes a team atmosphere that is conducive to the overall
accomplishment of goals, schedules, and deadlines.
- Provides expertise and experience to the development of
production environment readiness plan.
- Provides on-call support.
- Performs
other duties as assigned.
Qualifications
QUALIFICATIONS:
- Epic Certification or proficiency in Grand Central preferred.
- Bachelor’s degree or equivalent knowledge and skills obtained
through a combination of education, training, and experience in a HealthCare
environment required.
- Five (5) years relevant experience in a challenging
healthcare environment preferred.
- Experience in business information system management in a
hospital or ambulatory care setting preferred.
The Grand Central Application Analyst exhibits
the following qualities:
- Proven ability to successfully work in a team environment
that presents significant change and tight timeframes.
- Conducts themselves according to Hartford Healthcare
values: Caring, Excellence, Safety and
Integrity.
- Are well-respected within the organization and maintains a
positive attitude.
- Approach problems constructively by focusing on how to move
the project forward, explores and analyzes alternatives.
- Proponent for change and demonstrates a continuous
improvement mindset, ingenuity and innovative thinking and organizational
skills.
- Strong communication and organizational skills with ability
to influence others while maintaining a strong focus on achieving results.
We take great
care of careers.
With locations around the state, Hartford
HealthCare offers exciting opportunities for career development and growth.
Here, you are part of an organization on the cutting edge – helping to bring
new technologies, breakthrough treatments and community education to countless
men, women and children. We know that a thriving organization starts with
thriving employees-- we provide a competitive benefits program designed to
ensure work/life balance. Every moment matters. And this is your moment.