Are you an HHC Employee? Click here to apply
DescriptionWork where every moment matters.
Every day, almost 25,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.
Hartford Hospital is one of the largest and most respected teaching hospitals New England. We are a Level 1 Trauma Center that provides cutting edge treatment to its patients. This is made possible by being home to the largest robotic surgery center in the Northeast and the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. When hospitals cannot provide the advanced care, expertise and new treatment options their patients require, they turn to us.
Supervises a work group to ensure that a high quality, cost-effective product or service is delivered in support of the hospital's strategic plan, and the function's goals and objectives.
Models the effective, efficient operation of the unit by scheduling and assigning work, resolving processing problems, collecting data to monitor progress, and carrying an assigned workload or filling in as necessary. Continually strives to improve quality and productivity by identifying improvement opportunities, and recommending and implementing changes. Uses resources effectively and efficiently to achieve the goals and objectives of the work group within established budgets by recommending budget expenditures , monitoring progress, and shifting resources to meet changing needs. Implements and monitors departmental goals and objectives for the work group, that align with the strategic direction of the organization, by analyzing needs and developing recommendations. Implements individual performance expectations; coaches, develops, and provides input to performance evaluations to enable employees to be successful in contributing to the achievement of individual and work group objectives. Maintains effective, positive customer service relationships by responding to customer needs, resolving conflicts, and educating employees on customer service. Effectively and continually communicates with the staff, management, and customers to facilitate the flow of information necessary to the success of the employees and the work group. Actively seeks opportunities to model teamwork through collaboration both within and outside the work group in support of the organization's objectives. Assumes responsibility for self-improvement, in collaboration with superior, by identifying, communicating and seeking resources or instruction/validation to meet own learning needs, and is self-directed in maintaining currency of validations. May contribute to the outcomes of the defined function by performing the work of the function as required. Demonstrates competencies, including knowledge and behaviors, to meet age specific patient needs (e.g. Pediatrics, Adolescents, Geriatrics.).
Qualifications• High school diploma.
We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.