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ITS Application Analyst I / Clinical Care

Requisition ID:


Business Unit:

Hartford HealthCare Corp.


Farmington, CT

Are you an HHC Employee? Click here to apply



Job Schedule: Full Time
Standard Hours: 40
Job Shift: Shift 1
Shift Details:

Work where every moment matters.

Every day, approximately 38,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.

The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole, rather than a single member organization.
With the creation of our new umbrella organization we now have our own identity with a unique payroll, benefits, performance management system, service recognition programs and other common practices across the system.

The Acute Clinical Care Systems /Mobility Analyst will have primary responsibility for design, build/configuration, testing, validation, and ongoing support/troubleshooting of Acute Epic applications and other clinical applications as needed.  Responsible for obtaining and maintaining an in-depth knowledge of software functionality and acquiring/utilizing knowledge of operational workflows used with the Epic system. Responsible for coordinating aspects of planning, design, development, implementation, communication, maintenance, and evaluation of existing and new functionality related to build and support of Epic and related information systems. 

  • Provide ongoing maintenance, support and development to assigned applications and implement new products.
  • Troubleshoot, research, and solve technically challenging problems involving integrated systems.
  • Tests and verifies software releases, upgrades and any changes prior to the promotion of code to the production environment.
  • Generate and update appropriate documentation as per policy and procedure. Including requirements, specifications, change control, end user documentation.

·        Provide education and training for application end user community – keeping them informed of new release feature/functionality, changes/revisions that impact the operation.

  • Create and route required operational and management reporting needs as required by management and regulatory agencies.
  • Familiar with process improvement, demand management and project management methodologies.
  • Maintain current knowledge of technology by attending appropriate continuing education training/seminars and reading related periodicals.
  • On-Call Support Required.
  • Participates in new implementation / installation projects.


  • Preferred Epic Certifications/Proficiencies in Clinical Acute areas such as:  Orders/ASAP/ClinDoc/Stork/OpTime/Anesthesia
  • Associate’s degree or equivalent knowledge and skills obtained through a combination of education, training, and experience in a Healthcare environment required
  • Bachelor’s degree in Information Systems, Business or a Clinical area is preferred
  • At least 5 years relevant experience in a challenging healthcare environment strongly preferred


Application Experience:

·       Epic Application or healthcare IT experience is preferred.

·       MS Office is required.

Hospital Operations Knowledge / Experience:

·       Clinical expertise

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.


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