Hartford HealthCare Corp.
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DescriptionJob Schedule: Part Time
Work where every moment matters.
Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.
The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole, rather than a single member organization.
With the creation of our new umbrella organization we now have our own identity with a unique payroll, benefits, performance management system, service recognition programs and other common practices across the system.
Join us at Backus Hospital as we live our values every day. As part of Hartford HealthCare we create a better future for healthcare in Connecticut and beyond. By embodying these values, we have become nationally respected for patient care and most trusted for personalized coordinated care. Come be part of something special!
For more than 118 years, Backus Hospital has been the primary source of healthcare services for much of Eastern Connecticut. We are home to the only trauma center in New London and Windham counties, and are the only area hospital with LIFE STAR helicopter services. We deliver and coordinate a continuum of high-quality healthcare with the goal of improving the health of our communities.
Patient Access Services (PAS) Registrars are the patient’s first point of contact for seeking service at HHC facilities. This position is accountable for meeting and greeting visitor/patient needs by assessing and communicating points of intervention including providing interpretation for patients experiencing language barriers. There are three (3) PAS Registrar levels defined that align with years of relative experience, applicable knowledge, and proficiency scope. Financial responsibilities include obtaining patient personal information via registration/admissions, verification, and collection of co-payments, providing deductibles and estimate prices for procedures and ensuring proper payment for services rendered including third party payers. PAS Registrars ensures department and hospital financial goals are achieved through demonstrating critical decision making, analyzing insurance eligibility, analyzing payer conflicts, and ensuring authorization is on file. PAS Registrars are responsible for practicing sound decision making as it relates to patient privacy and safety standards. Patient Access is committed to anticipating the needs of patients and exceeding patient expectations; as well as, preparing patient charts, meeting daily, weekly and monthly productivity standards in addition to directing visitors and other receptionist duties. This position is an entry level position that requires minimal healthcare experience however, is customer service-focused. This job level requires comprehension of essential job responsibilities and continuous training to remain proficient with front end enhancements to the registration process.
Exhibits excellent communication and customer service skills at all times
Training and Development
Develop proficiencies in other areas of registration in order to provide additional support and coverage
Adheres to registration downtime procedures.
soon as possible
Performs other duties as directed and or required.
PAS Registrar Levels:
PAS Registrar Level I
Requirements and Specifications:
Education: High School Diploma/GED equivalent
Experience: 6 months
Knowledge, Skills, and Ability Requirements:
We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.