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Diagnostic Imaging Scheduler - Radiology

Requisition ID:


Business Unit:

Backus Hospital


Norwich, CT

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Job Schedule: Full Time
Standard Hours: 40
Job Shift: Shift 1
Shift Details: Monday through Friday, days Rotating holidays and weekends

Work where every moment matters. 

Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. 

Join us at Backus Hospital as we live our values every day. As part of Hartford HealthCare we create a better future for healthcare in Connecticut and beyond. By embodying these values we have become nationally respected for patient care and most trusted for personalized coordinated care. Come be part of something special!

For more than 118 years, Backus Hospital has been the primary source of healthcare services for much of Eastern Connecticut. We are home to the only trauma center in New London and Windham counties, and are the only area hospital with LIFE STAR helicopter services. We deliver and coordinate a continuum of high-quality healthcare with the goal of improving the health of our communities.

Position Summary:

Schedules and coordinates patient procedures according to department protocols. Responsible for maximizing reimbursement, ensuring pre-certification, authorization and procuring appropriate medical necessity for all procedures.


Education: Associates Degree or equivalent combination of education and experience. 

Experience: Two (2) years experience in a hospital or health care related field. Greater than two (2) years experience in a hospital or health care related field, preferably radiology is preferred. 



  • Ability to read and understand oral and written instructions, and effectively communicate information. Basic computer skills (including opening/reading email, basic internet use). 
  • Working knowledge of medical terminology to include diagnosis codes. 
  • Accurate grammar, spelling and punctuation skills necessary. 
  • Excellent interpersonal skills necessary to communicate with departments, employees, physicians and managers. 
  • Must be organized, flexible and a team player. 
  • Ability to work in a stressful environment. 
  • Ability to handle multiple priorities. 
  • Strong customer service orientation. 
  • Basic knowledge of window’s based software. 


  • Requires the ability to exercise discretion and use good judgment to perform duties promptly and consistently with little direction. 
  • Work is performed in accordance with instructions and procedures, but requires the ability to recognize problem situations and refer them to the appropriate staff member.

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

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